Engagement Manager

  • New York City, New York, United States
  • StaffGreatPartners
  • Full-Time
  • On-Site
  • 175,000-250,000 USD / Year

Job Description:

Our client, a Series E AI-driven real estate B2B software company, is seeking Engagement Managers & Leads, Future Platforms | Housing, to join its growing team.

We're looking for a high-performing operator with 4–6 years of experience—ideally from a consulting or client-facing strategy/ops background—who thrives in ambiguity and is energized by building from 01. This is a founding role on a high-visibility team responsible for launching one of the most important AI products in the company's history.

This role sits at the intersection of strategy, operations, and product, playing a critical part in scaling next-generation AI platforms.

What you'll do:

  • Own customer deployments end-to-end, from scoping through implementation and post-launch success
  • Act as the bridge between clients and internal teams, translating needs into clear product requirements
  • Build and scale operational playbooks to support rapid growth
  • Manage complex, enterprise client engagements and align senior stakeholders
  • Partner closely with leadership to shape product strategy and post-sales motion

What they're looking for:

  • 3–5 or 5-8 years in management consulting or a client-facing strategy/ops role at a high-growth startup
  • Experience leading complex enterprise software implementations
  • Strong track record of building processes and systems from scratch
  • Sharp product intuition and ability to translate customer needs into actionable insights
  • High autonomy, sound judgment, and comfort operating in ambiguous environments
  • Startup operating or founding experience is a plus

This is a unique opportunity to help define and scale a category-defining AI platform at a pivotal stage of growth.